PRIVACY POLICY
Last updated January 01, 2023
This privacy notice for IMoving LLC (doing business as IMOVING ) ("IMOVING ," "we," "us," or
"our"), describes how and why we might collect, store, use, and/or share ("process") your
information when you use our services ("Services"), such as when you:
Visit our website at http://www.imovingllc.com, or any website of ours that links to this
privacy notice
Download and use our mobile application (IMoving delivery ), our Facebook
application (IMoving LLC), or any other application of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at Contact@IMovingllc.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we
may process personal information depending on how you interact with IMOVING and the
Services, the choices you make, and the products and features you use. Learn more
about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information from
third parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent. We
process your information only when we have a valid legal reason to do so. Learn more about how
we process your information.
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Learn more about when and with
whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information. Learn more
about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting
a data subject access request, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what IMOVING does with any information we collect? Review the
privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in
obtaining information about us or our products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on
the context of your interactions with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
contact preferences
billing addresses
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter, or other social media account.
If you choose to register in this way, we will collect the information described in the section
called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
Information collected when you use our Facebook application(s). We by default access
your Facebook basic account information, including your name, email, gender, birthday, current
city, and profile picture URL, as well as other information that you choose to make public. We
may also request access to other permissions related to your account, such as friends, check-ins,
and likes, and you may choose to grant or deny us access to each individual permission. For
more information regarding Facebook permissions, refer to the Facebook Permissions
Reference page.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we
have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate business interests.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express
consent) to use your personal information for a specific purpose, or in situations where
your permission can be inferred (i.e., implied consent). You can withdraw your consent at
any time.
In some exceptional cases, we may be legally permitted under applicable law to process
your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent cannot be
obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess,
process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of
kin
If we have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the
availability or the accuracy of the information and the collection is reasonable for
purposes related to investigating a breach of an agreement or a contravention of
the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules
of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or
profession and the collection is consistent with the purposes for which the information
was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all
or a portion of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may
have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account
details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain
profile information about you from your social media provider. The profile information we receive
may vary depending on the social media provider concerned, but will often include your name,
email address, friends list, and profile picture, as well as other information you choose to make
public on such a social media platform. If you log in using Facebook, we may also request access
to other permissions related to your account, such as your friends, check-ins, and likes, and you
may choose to grant or deny us access to each individual permission.
We will use the information we receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant Services. Please note that we do
not control, and are not responsible for, other uses of your personal information by your third-
party social media provider. We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and how you can set your privacy
preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out
in this privacy notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security
measures designed to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be
able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the Services
within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18, please contact us
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as Canada, you have rights that allow you greater access to and
control over your personal information. You may review, change, or terminate your account at any
time.
In some regions (like Canada), you have certain rights under applicable data protection laws.
These may include the right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure; (iii) to restrict the processing of your personal information;
and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to
object to the processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection
authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information
Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you
have the right to withdraw your consent at any time. You can withdraw your consent at any time
by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If
you choose to remove cookies or reject cookies, this could affect certain features or services of
our Services. You may also opt out of interest-based advertising by advertisers on our
Services.
If you have questions or comments about your privacy rights, you may email us
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-
Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As such,
we do not currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a revised version of this
privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access
to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted data that you publicly post on the
Services. To request removal of such data, please contact us using the contact information
provided below and include the email address associated with your account and a statement that
you reside in California. We will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively removed from all our
systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory
purpose and
(2) every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12)
months:
Category Examples Collecte
d
A. Identifiers
Contact details,
such as real
name, alias,
postal address,
telephone or
mobile contact
number, unique
personal
identifier, online
identifier,
Internet
Protocol
address, email
address, and
account name
NO
B. Personal
information
categories listed
in the California
Customer
Records statute
Name, contact
information,
education,
employment,
employment
history, and
financial
information
NO
C. Protected
classification
characteristics
under California
or federal law
Gender and
date of birth
NO
D. Commercial
information
Transaction
information,
purchase
history,
financial
details, and
payment
information
NO
E. Biometric
information
Fingerprints
and voiceprints NO
F. Internet or
other similar
network activity
Browsing
history, search
history,
online behavior,
interest data,
and interactions
with our and
other websites,
applications,
systems, and
advertisements
NO
G. Geolocation
data Device location NO
H. Audio,
electronic,
visual, thermal,
olfactory, or
similar
information
Images and
audio, video or
call recordings
created in
connection with
our business
activities
NO
I. Professional
or employment-
related
information
Business
contact details
in order to
provide you our
Services at a
business level
or job title, work
history, and
NO
professional
qualifications if
you apply for a
job with us
J. Education
Information
Student records
and directory
information
NO
K. Inferences
drawn from
other personal
information
Inferences
drawn from any
of the collected
personal
information
listed above to
create a profile
or summary
about, for
example, an
individual’s
preferences
and
characteristics
NO
L. Sensitive
Personal
Information NO
We may also collect other personal information outside of these categories through instances
where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy
notice.
You may contact us by email at Contact@imovingllc.com, or by referring to the contact details at
the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if
the authorized agent does not submit proof that they have been validly authorized to act on your
behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Each service provider is a for-profit entity that
processes the information on our behalf, following the same strict privacy protection obligations
mandated by the CCPA.
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to
be "selling" of your personal information.
IMoving LLC has not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. IMoving LLC will not sell or
share personal information in the future belonging to website visitors, users, and other
consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal
information, we will respect your request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the exercise by another consumer of his
or her right to free speech, our compliance requirements resulting from a legal obligation, or any
processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business
purpose;
the categories of third parties to whom the personal information was sold, shared, or
disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal
information; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information
that is de-identified in response to a consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. These verification efforts require us to
ask you to provide information so that we can match it with information you have previously
provided us. For instance, depending on the type of request you submit, we may ask you to
provide certain information so that we can match the information you provide with the information
we already have on file, or we may contact you through a communication method (e.g., phone or
email) that you have previously provided to us. We may also use other verification methods as
the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority
to make the request. To the extent possible, we will avoid requesting additional information from
you for the purposes of verification. However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional information for the
purposes of verifying your identity and for security or fraud-prevention purposes. We will delete
such additionally provided information as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or
ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your
behalf. We may deny a request from an authorized agent that does not submit proof that
they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling or sharing of your personal information to
third parties. Upon receiving an opt-out request, we will act upon the request as soon as
feasibly possible, but no later than fifteen (15) days from the date of the request
submission.
To exercise these rights, you can contact us by email at Contact@imovingllc.com, or by referring
to the contact details at the bottom of this document. If you have a complaint about how we
handle your data, we would like to hear from you.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an
updated "Revised" date and the updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us
at Contact@imovingllc.com or by post to:
IMoving LLC
1160, Chess Dr
Ste 6
Foster city , CA 94404
United States
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that
information, or delete it. To request to review, update, or delete your personal information,
please fill out and submit a data subject access request.